FAQ

Is my pottery food safe?

Yes, all of my work is made using stoneware or porcelain clay which gets fired to nearly 2200°F. This allows them to be food safe and ideal for everyday use.

Is my pottery microwave safe?

Yes.

Is my pottery dishwasher safe?

Yes.

What if my package is broken upon arrival?

Please contact me via email and I will get a replacement piece to you shipped. To minimize this, I double box packages, wrap the pieces in bubble wrap, and fill the box with biodegradable packing peanuts.

Do you do custom orders?

On a case-by-case basis. If you would like something that is similar to a design on my page, I would be happy to work with you on that. I will not take on projects that don't align with the work I've been creating.

I am particularly interested in larger projects and sets (dinnerware sets, large vases, etc).

Please fill out the custom order request form and I'll get back to you on your ideas!

What if my product breaks within 30 days of receiving it?

There will be no refunds for pieces unless they were damaged during shipping.

What is the return policy?

If you are unsatisfied with the piece, you may return it for a refund. You will have to re-package and purchase a shipping label. Once the piece arrives, I will provide you with a refund. If the package arrives broken, I will not be able to provide a full refund.

If you are hoping to return a piece, please contact me via email first so we can discuss all our options.